Privacy and data protection

Information we collect

If you visit this website we will collect the individual identification number assigned to your computer when you connect to the internet. This is known as an ‘IP address’ and is automatically logged by our web server and used to facilitate your access to the website. However, we do not use IP addresses to identify visitors to the website. We collect this data simply to monitor overall trends in our site traffic to help us improve the site and deliver a better web experience.

When you send us an inquiry via email, or through filling a form on the website, you may give us personal information about you. This could include: your name, your date of birth, your postal address, your email address, and your telephone number.

What we use this information for

Victim Support will only use your personal information collected through this website to respond to your queries, and, occasionally for the purposes of measuring trends in the visitors to our site.

Confidentiality and disclosure

Victim Support does not normally disclose your personal information to third parties except to service providers acting on its behalf under the strictest confidentiality conditions and with your consent. 

We may however, in exceptional circumstances, give the personal information you supply to us to other agencies without your consent - such as local authorities or the police - to comply with specific legal requirements. This is normally for one of two reasons - either to prevent harm to you or another person - or to comply with child protection requirements.

Your rights

You have the right to access the personal information that we hold about you, to require that information to be corrected and, in some circumstances, to object to our processing of your personal information. If you wish to exercise any of these rights or have any other questions about this privacy statement, please email webmaster@victimsupport.org.uk