Our key principles
Victim Support provides information, practical help and emotional support to people who have experienced a crime, and to their families and friends. Our services are based on the principle of community involvement - for many people, the expression of concern by a fellow citizen can be very helpful in repairing the harm done by crime. We try to ensure that our volunteers reflect the diversity of the communities in which they work and that our services are equally accessible to all.
Every criminal court in England and Wales now has a Witness Service, managed by Victim Support. Trained staff and volunteers help victims, witnesses and their families and friends at court by familiarising them with the court before the hearing, supporting on the day, giving information about court procedures, and arranging further help after court.