Other resources

Victim Support and its Witness Service provide support to victims of all kinds of crimes including burglary, rape, domestic violence, racist crimes and murder. As well as providing practical and emotional support, we have good knowledge of local contacts and conditions and are able to refer you on to other appropriate organisations if you want. Contact your local branch of Victim Support or Witness Service for more information.

This page has links to other useful sources of information. But please note that we are unable to guarantee the accuracy of content on other organisations' websites or the quality of their services.

Crime and criminal justice - government agencies

The Association of Chief Police Officers (ACPO) ACPO helps chief officers provide leadership excellence within the police service, assists in setting the policing agenda, and acts as the corporate voice of the service. Tel 020 7227 3434

The Court Service Government agency responsible for running the court system (except magistrates' courts) in England & Wales. Tel 020 7210 2266

Crime Reduction Website An online information resource about crime reduction.

Criminal Injuries Compensation Authority Government agency responsible for criminal injuries compensation in England, Wales and Scotland. Tel 020 7842 6800

Criminal Records Bureau Government agency set up to help employers in the public, private and voluntary sectors identify candidates who may be unsuitable for certain work, especially work involving contact with children or other vulnerable members of society. Tel 0870 90 90 811 (Information Line) 0870 90 90 344 (Minicom)

Crown Prosecution Service Government agency responsible for prosecuting criminal cases. Tel 020 7796 8500 (central enquiry point)

Foreign and Commonwealth Office Government agency responsible for foreign affairs. Their website contains a section called 'If it all goes wrong', which includes information for victims of crime abroad.

Good2BSecure Home Office crime reduction website for students

National Probation Service Government agency responsible for protecting the public, reducing re-offending, punishment of offenders in the community, making offenders' aware of the effects of their crimes, and rehabilitating offenders Tel 020 7217 0659

Police Complaints Authority Statutory agency responsible for the investigation of complaints against the police. Tel 020 7273 6450

Prison Service Victim Helpline For victims of crime or people related to a victim who are worried about a prisoner's release or have received unwanted contact from a prisoner. Tel 0845 7585 112 (9 am to 4 pm, Monday to Friday)

Victims' walkthrough - information about the criminal justice process on the CJSonline website

Youth Justice Board Government agency responsible for overseeing the operation of youth offending teams and the youth justice system as a whole. Tel 020 7271 3033

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Crime and criminal justice - charities and non-governmental organisations

The Bar Council Governing body of the barristers' branch of the legal profession in England and Wales. Tel 020 7242 0082

Community Justice National Training Organisation Promotes education, training and development for those working in the community justice sector. Tel 020 7278 1366

Community Justice Portal An information sharing and networking facility for people working in community justice

Crime Concern Trust Charity working to prevent crime and create safer communities. Tel 01793 863 500

Crimeinfo website Information about crime, what causes it and how it is dealt with, including factsheets, a quiz and an exercise in acting as a judge.

Crimestoppers Provides an anonymous freephone number for callers who have information about a crime in the UK. Tel 0800 555 111

Get home safe campaign An inter-agency campaign in Belfast. Victim Support Northern Ireland is one of the partner agencies.

Law Society of England and Wales Governing body of the solicitors' branch of the legal profession in England and Wales. Tel 020 7242 1222

Mediation UK Charity working to help individuals and organisations to resolve conflict. Tel 0117 904 6661

National Association for the Care and Resettlement of Offenders (NACRO) Charity working to promote the care and resettlement of offenders in the community. Tel 020 7582 6500

Neighbourhood Watch Charity working to help people improve home security and community safety. Tel 020 7772 3348

Restorative Justice Consortium Brings together a wide range of organisations with an interest in restorative justice. Tel 020 7960 4633

Voice UK Telephone helpline for people with learning disabilities who have experienced crime or abuse. Tel 0870 013 3965

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Crimes against children

Anti-Bullying Campaign Charity working to help parents of children bullied at school. Tel 020 7378 1446

ChildLine Charity providing a telephone counselling service for children and young people in danger and distress. Tel 0800 1111 (24 hour free helpline)

Kidscape Charity working to promote children's safety and prevent child abuse and bullying. Tel 020 7730 3300

NSPCC Charity working to prevent child abuse and neglect. Tel 0808 800 5000 (24-hour child protection helpline)

Reunite (National Council for Abducted Children) Charity working to reunite abducted children with their custodial parent. Tel 0116 2556 234 (advice line)

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Domestic violence

Refuge A charity which provides temporary and/or emergency accommodation for women and children escaping from domestic violence. Tel 0808 2000 247

Womens' Aid Federation Charity providing support and temporary refuge for people threatened by violence or abuse. Tel 08457 023 468 (helpline)

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Child Death Helpline A charity which supports people bereaved by the loss of a child. Tel 0800 282986 (every evening 7.00pm to 10.00pm and Monday to Friday mornings 10.00am to 1.00pm)

The Compassionate Friends Support for bereaved parents and their families by people who have been similarly bereaved. Tel 0117 953 9639 (helpline)

Cruse Bereavement Care Charity providing a support service to anyone who has been bereaved. Tel 0870 167 1677 (helpline). Young people (12 to 18 year olds) should ring Freephone 0808 808 1677.

Support after Murder and Manslaughter (SAMM) Charity providing support to families bereaved by murder or manslaughter. Tel 020 7735 3838

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Homophobic crime

London Lesbian and Gay Switchboard Charity providing an information, support and referral service for lesbians and gay men. Tel 020 7837 7324 (helpline)

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Racist crimes

RaceActionNet An online service bringing together expertise and experience in tackling racial harassment and racist attacks in the home and neighbourhood. A subscription only site.

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Road incidents

Brake A charity working for road safety and caring for victims. Tel (helpline) 01484 421611

Campaign Against Drinking and Driving A charity which supports and assists the victims and families of victims who have suffered death or injury by drunken drivers. Tel 0191 265 7147

Roadpeace A charity which provides information and practical help about legal procedures, longer-term support and advocacy for road victims. Tel 020 8964 1021

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Sexual violence

Lifeline - Help for victims of violence in the home, sexual abuse and incest Charity providing support and advice for families experiencing violence within the home. Tel 01262 469 085

National AIDS Helpline Helpline providing confidential information, advice and support concerning HIV and AIDS. Tel 0800 567 123

National Association for People Abused in Childhood A charity which provides a national information line and postal service for people requiring advice and information about overcome the continuing impact of childhood abuse. Tel 0800 085 3330

Survivors UK Supports and provides resources for men who have experienced any form of sexual violence. Tel 0845 1221201

Terence Higgins Trust Charity offering help and advice for people affected by HIV/AIDS. Helpline tel 0845 12 21 200

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British Telecom BT offers advice on how to deal with malicious calls. Tel 0800 666700 (for recorded advice). Tel 0800 661441 to report nuisance calls and for personal advice

Network for Surviving Stalking A charity providing support to people affected by stalking

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European Forum for Victim Services Works to promote effective services for victims of crime in Europe

International Victimology Website An international resource for people interested in improving justice for victims of crime and abuse of power

National Organization for Victim Assistance US non-profit organisation for victims of crime

SAMM Abroad A part of Support After Murder and Manslaughter (SAMM), the charity providing support to families bereaved by murder or manslaughter. Tel 020 7735 3838

United Nations standards - victims Part of the United Nations Crime and Information Network website

World Society of Victimology An international research organisation

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Other useful organisations

Age Concern Charity promoting the well-being of older people and positive attitudes towards ageing. Tel 0800 00 99 66 (helpline)

Alcohol Concern Charity providing information on alcohol misuse. Tel 020 7928 7377

British Association for Counselling and Psychotherapy A professional body which can put you in touch with a registered or accredited counsellor or therapist. You can use their website to help find a therapist. Tel 01788 550899

Changing Faces Charity working with people who have been disfigured, not necessarily as a result of crime. Tel 020 7706 4232

Citizens Advice Charity providing free and confidential advice through local bureaux. Tel 020 7833 2181. You can use their website to find your local advice bureau or for online advice and information.

Commission for Racial Equality A non-governmental body set up to tackle racial discrimination and promote racial equality. Tel 020 7828 7022

Disabled Living Foundation Charity offering information and advice for disabled people. Tel 0870 130 9177 (helpline)

Disability Alliance Charity providing training and advice on the welfare rights of disabled people. Tel 020 7247 8763 (helpline)

Disability Law Service Charity providing free, confidential legal advice and representation for people with disabilities. Tel 020 7791 9800

Drinkline National alcohol helpline Tel 0800 917 8282

Mencap Charity providing advice, support and information to people with a learning disability. Tel 020 7696 5593/5503 (helpline)

Mind Charity providing services to help people with mental health problems. Tel 020 8522 1728/0845 766 0163 (national helpline)

NHS Direct The gateway to health information on the internet

Rights of women A charity which informs women of their rights, including on issues relating to domestic and sexual violence and discrimination. 020 7251 6577 (Tuesday, Wednesday and Thursday 2-4pm and 7-9pm. Also open Friday, 12-2pm)

The Samaritans Charity providing 24-hour support for people feeling depressed, isolated, or in despair. Tel 08457 90 90 90 (UK) 1850 60 90 90 (Republic of Ireland)

Shelter Charity providing advice and assistance to people in housing need. Tel 0808 800 4444 (helpline).

Suzy Lamplugh Trust A charity dedicated to improving personal safety. Tel 020 8392 1839

Your rights This website is run by Liberty, a charity which campaigns for human rights and civil liberties. It contains a section on the rights of victims and witnesses which was written by Victim Support.

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